bubb88 Privacy Policy: How We Handle Your Information
bubb88 is committed to being clear about what data we collect from you, why we collect it, and how you can review or update it. This policy applies to your account, your payment activity through methods like Nagad and Rocket, and your use of our platform — with the understanding that access and data handling may vary depending on your local law and eligible region.
Account data transparency
Nagad and Rocket payment context
Your right to review and correct
Region-dependent access rules
POLICY POSTURE
What Data We Collect and Why
When you create an account with us, we collect the details you submit during registration — your name, contact information, and the payment method you use to fund your wallet. For Bangladesh accounts, that includes transaction references tied to Nagad or Rocket transfers. We also collect device and session data: browser type, screen resolution, session duration and the pages you visit. This helps us keep your account experience consistent whether you open it on a handset or a desktop browser. We do not sell your personal data to third parties. We share it only when required to verify your identity, process a wallet transaction, or comply with a lawful request. Any data shared with a payment processor — such as the reference number from a Nagad or Rocket deposit — is handled under that processor's own published policy. We retain your account data for as long as your account remains active. If you close your account, we keep a limited record for the period required by applicable rules in your eligible region. You can ask us to confirm what we hold at any time through the support routes listed on this page.
Nagad transaction references
Rocket deposit records
Device and session logs
Account registration details
Retention per eligible region
POLICY SCOPE
Where This Policy Applies
This privacy policy covers the data bubb88 collects directly through your account and your use of our platform. It does not extend to third-party services you reach through links on our site. Whether this policy applies to you depends on your local law and the eligible regions we support.
Account Access
Any data you submit when logging in, updating your profile or changing your account settings falls inside this policy. This includes your email address, contact number and the wallet details connected to your account.
Payment Transactions
Deposit and withdrawal records — including references from Nagad or Rocket transfers — are covered here while they remain inside the bubb88 platform. Once a transaction moves to the payment processor's system, their own policy applies.
Site Content and Browsing
Session data collected while you browse the lobby, view game categories or check your wallet history is governed by this policy. Cookie preferences you set on our site also fall within this scope.
Third-Party Services
External links, embedded studio content from providers like Pragmatic Play or Habanero, and off-platform support channels are outside this policy's direct scope. We recommend you read the relevant third-party policies separately.
YOUR ACCOUNT RIGHTS
Actions You Can Take Under This Policy
You have practical options when it comes to your personal data on bubb88. The most direct route is your account settings page: open it on any device — mobile or desktop — and you can review the contact details, wallet connections and communication preferences we hold for you. If something looks wrong, you can edit it directly from that page without contacting support. For records that sit outside your editable profile — such as historical transaction logs or session data — you can raise a data inquiry through our support contact. We will confirm what we hold and explain the retention period that applies in your eligible region. If you believe data we hold is inaccurate, submit a correction request and we will review it. These rights apply subject to your local law and the region under which your account was opened.
Review Your Records
Open your account settings on any device to see the contact details and wallet connections we currently hold. Your Nagad or Rocket deposit history is visible in the transaction log within the same account area.
Correct Account Details
Edit your profile fields directly from the account settings page. For changes to payment method records or registered contact details, follow the verification steps shown in the account area.
Raise a Data Question
If you want to know exactly what data we hold on your account, contact us through the support route on this page. We will respond with a summary of the records and the retention period that applies to your region.
Request a Change
To request deletion or restriction of specific data, reach us via the published support channel. We handle each request in line with the rules of your eligible region and will confirm the outcome in writing.
CONTACT AND HELP
How to Reach Us About This Policy
If you have a question about this privacy policy, how your data is handled, or a specific record on your account, use the contact routes below. We do not publish SLAs or fixed response windows here — response times depend on the nature of your request and your eligible region.
Account Support
Open the support section from your signed-in account dashboard. Submit your data question or correction request through the form shown there — include your registered contact detail so we can verify your identity.
Live Chat
The live chat widget is accessible from the main site when you are logged in. Use it to ask a quick question about how a specific piece of your data is used or stored on the platform.
Email Contact
For formal data inquiries — including requests to review, correct or restrict your records — email us at the address published in the site's contact section. Reference your account and the specific data point your request concerns.
DATA HANDLING DETAILS
How We Protect and Manage Your Data
Data handling at bubb88 is designed to stay consistent across the devices you use — your account history, wallet connections and session preferences carry over whether you switch from mobile to desktop or back. Here is how we approach each area of data management.
Cookies and Session Data
We use session cookies to keep you logged in across page loads and to remember your language and display settings. You can manage cookie preferences from the settings link in the site footer. Disabling cookies may affect how your account session behaves.
Account Security
Your login credentials are stored in encrypted form. We do not display your full password or payment reference numbers in the account dashboard. If you suspect unauthorised access, use the account recovery path shown on the login screen immediately.
Data Retention
Active account data is retained for the duration of your account. Closed account data is held for the period required under applicable rules in your eligible region. We do not retain payment processor tokens beyond what the transaction record requires.
Policy Updates
When this policy changes, we post the updated version at this URL and note the revision date at the top of the page. Continuing to use your account after a policy update means you have had the opportunity to review the changes.
POLICY QUESTIONS ANSWERED
Common Questions About This Privacy Policy
These are the questions we receive most often about how bubb88 handles your data. If your question is not covered here, reach us through the support routes listed above.
What personal data does bubb88 collect when I register?
We collect your name, email address, contact number and the payment method you link to your account — such as Nagad or Rocket. We also record device and session data each time you log in, which helps keep your account consistent across different devices.
Is my Nagad or Rocket transaction data shared with anyone?
Transaction references are shared only with the payment processor needed to complete your deposit or withdrawal. We do not sell that data or use it for marketing. Once the transaction moves to the processor's side, their own published policy governs it.
How do I see what data bubb88 holds about me?
Open your account settings — accessible on mobile or desktop — to view your profile details and transaction history. For a full data summary or session records, contact us through the support channel listed on this page and we will confirm what we hold.
Can I correct data that looks wrong on my account?
Yes. Most profile fields — contact number, email, display name — can be edited directly in your account settings. For payment method records or registered identity details, follow the verification steps shown in the account area or submit a request through support.
Does this privacy policy apply if I access bubb88 from Bangladesh?
This policy covers your account and the data we collect through the platform. Whether it fully applies to you depends on your local law and the eligible regions we support. Access and data handling may be subject to conditions specific to your region.
How long does bubb88 keep my data after I close my account?
We keep a limited record after account closure for the period required by applicable rules in your eligible region. We do not use closed-account data for marketing. You can ask us to confirm the specific retention period that applies to your account by contacting support.
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